Domestic Shipping Policy

Shipment Processing Time

All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 12 pm EST through Sunday, or on holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.

Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Delivery typically takes 5–15 days.

Shipment Confirmation and Order Tracking

You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.

Customs, Duties, and Taxes

EverGummies™ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).

Damages

EverGummies™ is not liable for any products damaged or lost during shipping.
If you received your order damaged, please file a claim with the carrier. Save all packaging materials and damaged goods before filing a claim.

Incorrect Shipping Addresses and Refused Delivery

We make every attempt to validate the shipping address provided at checkout. If we cannot validate the address, we will try to contact you for an updated address. If we cannot update the address, the order will be canceled and refunded.

EverGummies™ will not be responsible if the customer provides the wrong shipping address and we cannot recover the package.

Missing or Stolen Shipments

If you didn't receive your order but the carrier shows it as delivered, please email us promptly at info@evergummies.com.

We will file a claim with the shipping carrier. Local law enforcement may be involved. We will replace or refund your order when the investigation is complete. Please allow up to 21 days for the investigation.

Shipping Delays

Due to surges in demand and supply chain constraints, shipping may take longer than usual. Please allow an additional 1–4 business days for order processing.